Cancellation of your order, return of products – Due to the personalized nature of our Services (i.e. the product is supplied by us based on your specifications), you cannot cancel your order after the order acknowledgement is done.

Shipping Your order will be delivered to your shipping address. We will take all reasonable efforts to ship the product to the shipping address within the delivery time indicated in our confirmation email; nevertheless, depending on your shipping address it may take minimum 1 to maximum 10 business days for locations within India. Any shipping and delivery dates given by us are only best estimates and we are not liable for any damage or additional cost caused by delay in shipping or delivery. Title and risk of loss is transferred to you upon transfer of the goods from ZPROTO to the shipment carrier.